Front-of-House Supervisor – Coffee House Leader

Trading Post Coffee; Brighton; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted meals

50% food & coffee discount

Retail discount on blends

Discount at Beachfront venues

Mental health advice

Financial advice

Career progression

Pension scheme

Job summary

Trading Post Coffee Roasters in Brighton is seeking a Supervisor to help run a busy coffee house and support the management team to deliver an amazing guest experience, hit targets and motivate the team.

You will drive hospitality and sales with energy and lead the front-of-house while ensuring the Trading Post hospitality standards.

We offer progression, pensions, discounts and a welcoming team; eligibility to work in the UK is required.

Qualifications

• Drive for continuous development and improvement.
• Excellent communication skills to enable effective dialogue with team members and guests.
• Ability to use initiative to problem solve and work well under pressure.
• Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence.
• Excellent time-management and prioritisation skills.

Responsibilities

• Support the management team in the running of a high-volume and fast-paced coffeehouse
• Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where required
• Support in the recruitment and onboarding of new team members into your Coffee House
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

Skills

Hospitality drive

Excellent communication

Initiative

Team player

Time management

Job description

Trading Post Coffee Roasters in Brighton is seeking a Supervisor to help run a busy coffee house and support the management team to deliver an amazing guest experience, hit targets and motivate the team.

You will drive hospitality and sales with energy and lead the front-of-house while ensuring the Trading Post hospitality standards.

We offer progression, pensions, discounts and a welcoming team; eligibility to work in the UK is required.