Supervisor

Trading Post Coffee; Brighton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted meals

50% food & coffee discount

Retail discount on blends

Discount at Beachfront venues

Mental health advice

Financial advice

Career progression

Pension scheme

Job summary

Trading Post Coffee Roasters in Brighton is seeking a Supervisor to help run a busy coffee house and support the management team to deliver an amazing guest experience, hit targets and motivate the team.

You will drive hospitality and sales with energy and lead the front-of-house while ensuring the Trading Post hospitality standards.

We offer progression, pensions, discounts and a welcoming team; eligibility to work in the UK is required.

Qualifications

• Drive for continuous development and improvement.
• Excellent communication skills to enable effective dialogue with team members and guests.
• Ability to use initiative to problem solve and work well under pressure.
• Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence.
• Excellent time-management and prioritisation skills.

Responsibilities

• Support the management team in the running of a high-volume and fast-paced coffeehouse
• Embody and possess a full understanding of the Trading Post hospitality standards and key points of service
• Consistently deliver great hospitality with huge personality within the hospitality standards framework
• Actively support a busy front-of-house team and engage and communicate effectively with an equally busy back-of-house team
• Support in the development of front-of-house team members and deliver training where required
• Support in the recruitment and onboarding of new team members into your Coffee House
• Be the face of positivity and motivate all team members to deliver their best selves at all times
• Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

Skills

Hospitality drive

Excellent communication

Initiative

Team player

Time management

Job description

Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that, since opening in 2017, has expanded to serve freshly roasted coffee, brunch, and cocktails across Brighton and Sussex.

Exceptional coffee and quality food is at the heart of everything we do and who we are. We always aspire to deliver the best quality, consistency, and service in all our Coffee Houses.

We believe that small change can make a big difference with sustainability and our environment. We roast organic and Rainforest Alliance certified coffee beans. This directly helps the farmers and the community they live in.

Whyjoin us?

• Discountedmeals and free coffee on duty
• Company-wideemployee discount of 50% on food and coffee
• Retail discounton our in-house coffee blends and single origins
• Employeediscount at all Beachfront Leisure venuesFree access to mental health advice
• Free access to financial advice
• Employeeprogression plans
• Company pensionscheme

We arelooking for the next generation of managers who are passionate about thehospitality industry, coffee culture, and progressing their career, to join ourteam. As a Supervisor we expect you to help run your Coffee House on aday-to-day basis and support the management team to deliver an amazing guestexperience every time, to exceed targets, and engage your team to meet theirgoals. In return we will invest time and energy towards helping you push yourcareer to the next stage, whatever that looks like for you.

Oursuperstar Supervisors demonstrate a 'we're all in this together' attitude andconfidence in leading the front-of-house team with passion and energy. You mustdrive hospitality and sales whilst engaging your team to be passionate,reliable, outgoing, universal and dutiful. Some previous experience as aSupervisor would be beneficial, especially in a busy environment with a diverseteam.

WhatYou Can Expect Your Responsibilities to Be

• Support themanagement team in the running of a high-volume and fast-paced coffeehouse
• Embody andpossess a full understanding of the Trading Post hospitality standards andkey points of service
• Consistentlydeliver great hospitality with huge personality within the hospitalitystandards framework
• Activelysupport a busy front-of-house team and engage and communicate effectivelywith an equally busy back-of-house team
• Support in thedevelopment of front-of-house team members and deliver training whererequired
• Support in the recruitment and onboarding of new team members into your Coffee House
• Be the face ofpositivity and motivate all team members to deliver their best selves atall times
• Display a smartand professional appearance, always striving to represent Trading PostCoffee Roasters in a positive way

TheSkills We are Looking For

• The drive forcontinuous development and improvement
• Excellentcommunication skills to enable effective dialogue with team members andguests
• Ability to useinitiative to problem solve and work well under pressure
• Dedicatedteam-player, leading by example with an 'all in this together' attitudeand always striving for excellence
• Excellenttime-management and prioritisation skills

Ifthis sounds like you then we'd love to hear from you. Please submit a copy ofyour CV alongside your application.

Onlythose eligible to work in the UK or have a valid UK work permit/visa will beconsidered for this position.

TradingPost Coffee Roasters is an equal opportunities employer. We celebrate diversityand are committed to creating an inclusive environment for all candidates andemployees.