Front of House Supervisor

bartlett mitchell - #GEnfield; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with chefs

Development courses

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental health app

Parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking a Front of House Supervisor to lead front-of-house operations at a London site. You will drive service standards, supervise a team, and liaise with clients to ensure excellent guest experiences.

The role runs Monday to Friday, 7:00am–3:00pm. Applicants should hold Food Safety Level 2 and Health & Safety Level 2 certificates and be ready to participate in ongoing training and development.

Qualifications

• Front of House supervisory experience preferred.
• Must hold Food Safety Level 2 and Health & Safety Level 2 certificates.
• Strong communication and customer service skills required.

Responsibilities

• Maintain high service standards and proactive customer interaction.
• Lead and develop front-of-house team through training and motivation.
• Follow procedures and company manuals to ensure consistent service.
• Liaise with clients to ensure guest needs are met and expectations exceeded.

Skills

Customer service

Communication

Team leadership

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement.
This is a FOH Supervisor to work from Monday to Friday, 7 AM to 3 PM.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website