Front of House Manager

bartlett mitchell - #TVCWoodLane; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with chefs

Fully funded development courses

Cycle-to-work scheme

Freedom Friday volunteer day

Job summary

BM Caterers in London are seeking an experienced Front of House Manager to lead service teams, uphold the highest standards of customer care, and monitor daily operations across busy contract catering environments.

With 2–3 years in hospitality management, you will be skilled in food production, service and cost controls, and you may hold a Hospitality Diploma or NVQ with Food Safety Level 3 and Health & Safety Level 2. BM Caterers is committed to supporting your development and career growth.

Qualifications

• 2–3 years of experience managing a team in contract catering or hospitality.
• Knowledge of food production, service and cost controls.
• Hospitality qualification with Food Safety Level 3 and Health & Safety Level 2, or equivalent.

Responsibilities

• Lead service operations and ensure high standards of customer care.
• Monitor budgets and achieve cost targets across service areas.
• Collaborate on menus and concepts and drive staff development.

Skills

Team leadership

Customer service

Budget awareness

Education

Hospitality Diploma / NVQ equivalent with Food Safety Level 3

Health & Safety Level 2

Job description

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Front of House Manager to join our team.

Inspired by food and passionate about provenance, you're a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.

With existing kitchen management skills, you'll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets. Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you'll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.

Ideally you will have 2-3 years of experience working in contract catering or Hospitality managing a team to achieve targets and client satisfaction. You will be skilled and knowledgeable about food production, service and managing cost controls and may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent.

BM Caterers are committed to supporting and developing you to further your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website