Front of House Supervisor

bartlett mitchell - #GEnfield; Enfield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses

Discounts & cashback

Cycle-to-work

Volunteer day (Freedom Friday)

Free lunch

Mental Health App

Enhanced parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking a Front of House Supervisor to lead daily front-of-house service, ensure consistent high standards, and communicate confidently with customers. You’ll follow procedures, train and engage the team, and help the operation to exceed client goals. Shift: Monday to Friday, 7 AM to 3 PM.

Ideally you hold Food Safety Level 2 and Health & Safety Level 2 certificates. BM Caterers supports your training and development with courses, masterclasses with Michelin-starred chefs, and

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates preferred.
• No additional formal qualifications required beyond training programmes.

Responsibilities

• Lead daily front-of-house service to ensure high standards.
• Follow procedures and instructions and train the team.
• Liaise with customers to ensure needs are met and expectations exceeded.
• Motivate and engage the team to maximise performance.

Skills

Customer service

Communication

Team supervision

Listening skills

Education

Food Safety Level 2 certificate

Health & Safety Level 2 certificate

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement.
This is a FOH Supervisor to work from Monday to Friday, 7 AM to 3 PM.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website