Front of House Specialist - Guest Experience & POS

The Selsey Arms; Chichester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Job summary

The Selsey Arms in United Kingdom is seeking a friendly Front of House team member to join our busy pub. You will deliver excellent customer service, greet guests, take orders, handle payments, and help ensure a welcoming atmosphere.

This role offers flexible hours (full-time or part-time), requires strong communication and teamwork, and opportunities to progress in hospitality. Weekend availability is preferred, and previous service experience is valued.

Qualifications

• Previous experience in a customer service role is preferred
• Knowledge of hospitality industry is a plus
• Familiarity with bar tending is beneficial
• Understanding of food safety regulations is desirable

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay
• Process customer transactions accurately and efficiently using the point-of-sale system
• Take food and drink orders confidently
• Handle customer complaints or concerns in a professional and courteous manner
• Collaborate with other team members to ensure smooth service

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer-centric

Problem-solving

Job description

The Selsey Arms in United Kingdom is seeking a friendly Front of House team member to join our busy pub. You will deliver excellent customer service, greet guests, take orders, handle payments, and help ensure a welcoming atmosphere.

This role offers flexible hours (full-time or part-time), requires strong communication and teamwork, and opportunities to progress in hospitality. Weekend availability is preferred, and previous service experience is valued.