Front-of-House Security Shift Leader

Mitie Cleaning & Hygiene Services; Greater London; Presencial; GBP 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Salary Finance

MiDeals discounts

Life cover

Share plan

Descripción de la vacante

Mitie Cleaning & Hygiene Services in London is seeking a Duty Shift Manager to oversee day-to-day security operations on-site, ensuring the safety of people and assets while delivering outstanding customer service and seamless shift handovers with the client and partners.

You will lead a security team, conduct performance reviews, manage attendance, and respond to incidents and emergencies in line with policies.

Formación

• Valid SIA Door Supervisor Licence.
• Proven experience as Security Supervisor, Duty Manager or Security Management.
• Experience supervising teams of six or more personnel.
• Strong knowledge of incident management and emergency response procedures.
• Experience handling attendance management, investigations, disciplinary and grievance processes.
• Excellent verbal and written communication skills; proficient in MS Office and security systems.
• Experience in a corporate or front‑of‑house environment.

Responsabilidades

• Lead, motivate, and support the security team to deliver a high standard of service.
• Oversee the daily delivery of security operations across the site.
• Take command of incidents and emergencies, ensuring an effective response.
• Ensure compliance with company policies and site procedures, with accurate record-keeping.
• Develop positive relationships with the client, contractors, and service partners.
• Deliver clear shift handovers, team briefings, and operational updates.

Conocimientos

SIA Door Supervisor License

Security supervision

Team management

Incident management

Attendance management

Communication skills

MS Office

Security systems

Decision making

Stakeholder management

Front-of-house experience

Herramientas

CCURE access control

Security management systems

Descripción del empleo

Mitie Cleaning & Hygiene Services in London is seeking a Duty Shift Manager to oversee day-to-day security operations on-site, ensuring the safety of people and assets while delivering outstanding customer service and seamless shift handovers with the client and partners.

You will lead a security team, conduct performance reviews, manage attendance, and respond to incidents and emergencies in line with policies.