Site Security Duty Shift Manager – Team Leader

UniTrust Protection Services (UK) Ltd; Greater London; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

UniTrust Protection Services (UK) Ltd is seeking an experienced Duty Shift Manager to lead a small team of security officers at a large business park in London. The role requires hands-on leadership across static posts, patrols, and CCTV operations.

You will ensure high standards of visitor security and customer service, manage day-to-day operations on a 4 on, 4 off pattern, including days, nights and weekends, and act as site commander for routine incidents.

Qualifications

• Experience as a Duty Shift Manager leading security officers.
• Ability to deliver high-quality visitor experiences with discreet security.
• Flexible, customer-focused with day/night/weekend shifts.

Responsibilities

• Lead and manage a small team of security officers on the ground.
• Oversee static entry posts, mobile patrols, CCTV control room, and event security.
• Monitor CCTV, track persons/vehicles of interest, and maintain logbooks.
• Conduct daily checks, process contractors and deliveries, and manage alarms.
• Ensure SOP-compliant patrols with high visibility and deterrence.
• Coordinate post rotations, ensure rest breaks and welfare.
• Act as site commander for day-to-day minor issues and queries.

Job description

UniTrust Protection Services (UK) Ltd is seeking an experienced Duty Shift Manager to lead a small team of security officers at a large business park in London. The role requires hands-on leadership across static posts, patrols, and CCTV operations.

You will ensure high standards of visitor security and customer service, manage day-to-day operations on a 4 on, 4 off pattern, including days, nights and weekends, and act as site commander for routine incidents.