Part-Time Porter: Elevate Guest Experience & Setup

ESS – Defence, Energy and Government Services; East Midlands; On-site; GBP 14,000 - 18,000; Part time

Job summary

ESS – Defence, Energy and Government Services is recruiting a Porter on a part-time basis (30 hours per week) to support operations at our Defence site. The role emphasizes customer care, cleanliness, and proactive assistance to both guests and colleagues within public areas.

Responsibilities include maintaining lobby standards, assisting in room setup, performing light reception duties, and taking initiative to ensure a safe, welcoming environment. Full training and support are provided.

Qualifications

• Adaptable and able to embrace changing priorities.
• Excellent communicator and relationship builder.
• Experience delivering high quality customer care.
• Take initiative and make decisions in the best interest of customers.
• Ability to work under pressure and meet deadlines.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring safety of customers by placing and removing signage for wet floors or paints.

Skills

Customer care

Communication

Time management

Reliability

Job description

ESS – Defence, Energy and Government Services is recruiting a Porter on a part-time basis (30 hours per week) to support operations at our Defence site. The role emphasizes customer care, cleanliness, and proactive assistance to both guests and colleagues within public areas.

Responsibilities include maintaining lobby standards, assisting in room setup, performing light reception duties, and taking initiative to ensure a safe, welcoming environment. Full training and support are provided.