front of house manager - Embrace Diversity and Individuality (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Manager to elevate guest experiences and foster team development. This role involves leading a dynamic team, ensuring high standards of service, and driving restaurant performance. With a commitment to diversity and individuality, the company offers a supportive environment that values personal growth and recognition. Enjoy flexible hours, competitive pay, and a host of benefits, including generous family-friendly policies and an annual bonus opportunity. Join this exciting journey to nourish both body and soul!

Benefits

Weekly pay plus tips

Access to earnings before payday

Annual bonus opportunity

Flexible hours

Free on-shift food

50% off food outside of work

Family-friendly policies

Early access to new menus

Recognition programs

Pension scheme and discounts

Qualifications

• Experience in managing a team and maintaining high standards.
• Ability to drive restaurant performance and achieve results.

Responsibilities

• Lead and support your team to create a positive environment.
• Manage shift planning and ensure adequate coverage.

Skills

Team Development

Shift Planning

Financial Performance Management

Labor Management

Job description

Front of House Manager | Location: York Designer Outlet | Full Time

Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202, St Nicholas Ave, York YO19 4TA).

At Wagamama, we celebrate diversity and individuality, valuing personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish both body and soul.

The Role

As a Front of House Manager, you will lead with passion, creating a positive environment for our guests and team. You will support and coach your team to excel, drive restaurant performance, and achieve excellent results.

We’re Looking For Someone Who...

• Is passionate about supporting and developing their team to maintain high standards
• Has experience in shift planning and management, ensuring adequate coverage and team coaching
• Understands managing labor, rotas, and the financial performance of the restaurant
• Loves celebrating success and recognizing individual drives and needs

What We Offer

• Weekly pay plus a share of tips (100% of tips go to the team)
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support your side hustle
• Free on-shift food from our menu and 50% off outside of work
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Early access to new menus and exclusive Wagamama events
• Recognition programs and long service awards
• Additional benefits: pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships

Additional Information

Wagamama is proudly part of the Disability Confident scheme. This role is located at an airport; successful applicants will need to apply for an airport pass (paid for by Wagamama). The process requires five years of continuous references and a DBS check. If a pass cannot be obtained, we will consider vacancies at nearby non-airport locations.

*Tips are at guests' discretion and vary by restaurant. They are not considered wages and are not guaranteed.