Front of House Manager — Boutique Brighton Seafront

Guesthouse; Brighton; Híbrido; GBP 32.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

All breaks paid

Free meal on shift

Team room with pantry

Staff discounts

Descripción de la vacante

GuestHouse in Brighton is seeking a Front of House Manager for our No.124 Brighton boutique hotel on the seafront. Lead a small but mighty Front of House team, delivering warm welcomes, smooth reception, and memorable guest experiences.

You'll work with Housekeeping, Food & Beverage and the wider team to keep standards high, resolve issues gracefully, and bring a touch of Brighton magic to every stay. Opera knowledge is essential.

Formación

• Experience in Front of House, Reception or Guest Services leadership in a hotel setting.
• Knowledge of Opera property management system is essential.

Responsabilidades

• Lead, support and inspire the Front of House team to deliver excellent hospitality.
• Make arrivals feel special for new and returning guests.
• Keep reception running smoothly during busy periods.
• Know guests and anticipate needs to create memorable stays.
• Handle guest feedback with warmth and composure.
• Collaborate with Housekeeping, F&B and hotel team to keep operations ticking.
• Maintain high standards, develop the team and protect the细e details.
• Roll up your sleeves and lead by example, including night shifts when required.

Conocimientos

Leadership

Guest services

Communication

Calm under pressure

Problem solving

Attention to detail

Team motivation

Herramientas

Opera

Descripción del empleo

GuestHouse in Brighton is seeking a Front of House Manager for our No.124 Brighton boutique hotel on the seafront. Lead a small but mighty Front of House team, delivering warm welcomes, smooth reception, and memorable guest experiences.

You'll work with Housekeeping, Food & Beverage and the wider team to keep standards high, resolve issues gracefully, and bring a touch of Brighton magic to every stay. Opera knowledge is essential.