front of house manager

wagamama ltd; Milton Keynes; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Up to £1,000 annual bonus

Biweekly pay

50% off for friends and family

Free meals on shift

Early access to earned pay with Wagest

26 weeks full pay and 13 weeks halfpay

30% off at TRG brands

Zusammenfassung

wagamama ltd is seeking a Front of House Manager (part-time) in Milton Keynes to lead service, motivate the team and ensure memorable guest experiences. You will partner with the management team to run a vibrant restaurant and maintain high standards of hospitality.

The role emphasizes coaching, shift planning, problem-solving on the floor, and staff development, with a supportive culture and opportunities for growth within the brand.

Qualifikationen

• Experience leading front-of-house teams and inspiring service excellence.
• Ability to run and plan shifts to ensure appropriate cover and high standards.
• Strong understanding of hospitality operations and guest experience.

Aufgaben

• Lead with energy to run a vibrant, high-performing restaurant.
• Inspire and support the team to deliver unforgettable guest experiences.
• Solve problems on the fly and keep energy high during service.
• Nurture team growth and development, beyond targets.
• Foster Kaizen mindset to constantly improve operations.

Kenntnisse

People leadership

Shift planning

Customer service

Tools

POS systems

Jobbeschreibung

front of house manager | part time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

what you’ll be doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• nurturing your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
• are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
• have experience in managing labour and rotas, and understand the financial performance of your restaurant
• love to celebrate success with your team, recognising what drives individuals and their needs

what you’ll get

• a culture that backs your growth, wellbeing and individuality
• up to £1,000 annual bonus
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way