front of house manager

wagamama ltd; Livingston; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual bonus £1,000+

Biweekly pay + tips

50% off for friends & family

Free meals on shift

Wagestream early access to earnings

Parental leave: 26 weeks full pay / 13

Discounts at TRG brands

Job summary

wagamama is seeking a front of house manager in Livingston, UK. You will lead a high-energy team, oversee service, resolve issues quickly and drive guest satisfaction with a kaizen approach. Your role focuses on coaching, planning shifts and delivering exceptional restaurant performance.

Join a team that values growth, wellbeing and teamwork, with competitive benefits and biweekly pay, plus attractive bonus and staff discounts. This is a full-time, on-site role.

Qualifications

• Experience leading a team in a hospitality or restaurant setting.
• Ability to plan and manage shifts, cover peak times and control labour.
• Strong focus on coaching, developing staff and delivering high guest standards.

Responsibilities

• Lead a vibrant, high-performing restaurant with energy and purpose.
• Inspire and support the team to deliver unforgettable guest experiences.
• Solve problems on the fly and keep service seamless during busy periods.
• Coach staff to grow and continually improve performance using kaizen mindset.
• Collaborate with management to ensure financial performance and strong operations.

Skills

Leadership

Team management

Training & development

Shift planning

Problem solving

Customer service

Job description

front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

what you’ll be doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• nurturing your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
• are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
• have experience in managing labour and rotas, and understand the financial performance of your restaurant
• love to celebrate success with your team, recognising what drives individuals and their needs

what you’ll get

• a culture that backs your growth, wellbeing and individuality
• up to £1,000 annual bonus
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

feed yourself, feed others

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way