Front of House - M2 2AW

Maki & Ramen; Manchester; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Discounted or free food

Store discount

Job summary

Joining Maki & Ramen as Front of House, you will lead guest experiences at our new site, delivering warm service, greeting guests, seating them, and coordinating with the kitchen to ensure timely dining experiences.

This part-time/zero hours role offers 25-30 hours weekly during the Christmas season, with a pay rate of £11.00–£12.71 per hour, plus tips. Night and weekend shifts are required; prior hospitality experience is preferred.

Qualifications

• Experience in hospitality preferred.
• Able to greet guests warmly and manage seating.
• Comfortable with basic math and handling payments.

Responsibilities

• Greet and seat guests with warmth and professionalism.
• Manage reservations and waitlists.
• Take orders and relay to kitchen/bar.
• Serve food and beverages promptly.
• Handle payments and transactions.
• Maintain cleanliness and presentation of dining area.
• Resolve guest concerns quickly and courteously.

Skills

Communication

People skills

Multitasking

POS familiarity

Attention to detail

Hospitality experience

Flexible shifts

Tools

POS system

Job description

Pay Rate: £11.00 - £12.71 (typical earnings up to £14 p/h with tips)

Hours/Schedule: 25-30 hours per week (hours are negotiable) / Temporary, Seasonal Work (Christmas period)

Role: Front of House

Commencement Date: ASAP

Be part of something new - join Maki & Ramen

We're Maki & Ramen - a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we're passionate about delivering a memorable experience for every guest.

Maki & Ramen is looking for an experienced and adaptable Front of House to lead the launch and shape the future of this exciting new site. If you're ready to take the next step in your career and be part of a vibrant, expanding team, we'd love to hear from you.

Key responsibilities:

• Greet and seat guests with warmth and professionalism
• Manage reservations and waitlists efficiently
• Take orders accurately and relay them to kitchen/bar
• Serve food and beverages promptly
• Handle payments and process transactions
• Maintain cleanliness and presentation of dining area
• Resolve guest concerns quickly and courteously

Skills & Qualifications:

• Strong communication and people skills
• Friendly, outgoing, and professional demeanour
• Ability to multitask and stay calm under pressure
• Basic math and POS system knowledge
• Attention to detail and high standards of cleanliness
• Previous hospitality experience (preferred)
• Flexibility to work varied shifts including nights and weekends

As part of our team, you will receive a motivated and friendly working environment, delicious team meals and a competitive salary + tips.

Job Types: Part-time/Zero hours/ Seasonal Hire

Benefits:

• Discounted or free food
• Store discount

Experience:

• Hospitality: 1 year (preferred)
• Front of House: 1 year (preferred)