Front of House

Maki & Ramen; Sheffield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Discounted or free food

Store discount

Job summary

Maki & Ramen is launching a new Front of House site in the United Kingdom. We are seeking an experienced, adaptable team member to lead the launch and shape the guest experience.

This role focuses on warm hospitality, efficient reservation management, accurate order taking, and prompt service to ensure every guest leaves satisfied. As part of the team, you will contribute to a lively, customer-focused environment, with opportunities to grow within a expanding brand and support from an

Qualifications

• Excellent communication and guest-facing skills.
• Friendly, outgoing, professional demeanor.
• Ability to multitask and stay composed under pressure.
• Basic math and cash handling skills.
• Experience in hospitality preferred.
• Willing to work flexible shifts including nights and weekends.

Responsibilities

• Greet and seat guests with warmth and professionalism
• Manage reservations and waitlists efficiently
• Take orders accurately and relay them to kitchen/bar
• Serve food and beverages promptly
• Handle payments and process transactions
• Maintain cleanliness and presentation of dining area
• Resolve guest concerns quickly and courteously

Skills

Communication

People skills

Demeanour

Multitasking

POS knowledge

Hospitality experience

Flexible

Attention to detail

Job description

Pay Rate: £11.00 - £12.71 (typical earnings up to £14 p/h with tips)

Hours/Schedule: 30-35 per week (hours are negotiable)

Role: Front of House

Commencement Date: ASAP

Be part of something new – join Maki & Ramen

We're Maki & Ramen – a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.

Maki & Ramen is looking for an experienced and adaptable Front of House to lead the launch and shape the future of this exciting new site. If you're ready to take the next step in your career and be part of a vibrant, expanding team, we’d love to hear from you.

Key responsibilities:

• Greet and seat guests with warmth and professionalism
• Manage reservations and waitlists efficiently
• Take orders accurately and relay them to kitchen/bar
• Serve food and beverages promptly
• Handle payments and process transactions
• Maintain cleanliness and presentation of dining area
• Resolve guest concerns quickly and courteously

Skills & Qualifications:

• Strong communication and people skills
• Friendly, outgoing, and professional demeanour
• Ability to multitask and stay calm under pressure
• Basic math and POS system knowledge
• Attention to detail and high standards of cleanliness
• Previous hospitality experience (preferred)
• Flexibility to work varied shifts including nights and weekends

As part of our team, you will receive a motivated and friendly working environment, delicious team meals and a competitive salary + tips.

What are you waiting for? Join us today!

Job Types: Full-time/Part-time, Zero hours contract

Benefits:

• Discounted or free food
• Store discount

Experience:

• Hospitality: 1 year (preferred)
• Front of House: 1 year (preferred)