Front of House Lead: Client Experience (London)

C&W Services (S); Greater London; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Zusammenfassung

Cushman & Wakefield in London is seeking a Front of House Coordinator to deliver first-class customer service and act as brand ambassador for the client and Cushman & Wakefield. You will manage the front desk, coordinate meeting rooms, handle visitor access, and support facilities teams to ensure smooth daily operation at the London site.

The role requires excellent interpersonal skills, proactivity, and professional presentation; you will work with Ariba and FAMIS systems for purchasing and

Qualifikationen

• Excellent interpersonal skills and ability to build strong working relationships with clients and visitors.
• Professional presentation and smart appearance at all times.
• Strong organisational skills and time management to handle reception, meetings and admin.
• Proactive approach to support facilities and on-site teams.
• Experience in front-of-house or reception roles is advantageous.

Aufgaben

• Manage front of house reception desk and keep a professional, welcoming environment.
• Coordinate meeting rooms and catering; ensure rooms are ready for use and cleaned after meetings.
• Answer switchboard promptly and manage access passes for staff and visitors.
• Support procurement and admin tasks using Ariba, SharePoint, and related systems.
• Oversee daily housekeeping and stock checks; liaise with Facilities Manager on site needs.

Kenntnisse

Interpersonal skills

Organised

Time management

Professional presentation

Customer service

Tools

Ariba

FAMIS 360

MetLife SharePoint

Jobbeschreibung

Cushman & Wakefield in London is seeking a Front of House Coordinator to deliver first-class customer service and act as brand ambassador for the client and Cushman & Wakefield. You will manage the front desk, coordinate meeting rooms, handle visitor access, and support facilities teams to ensure smooth daily operation at the London site.

The role requires excellent interpersonal skills, proactivity, and professional presentation; you will work with Ariba and FAMIS systems for purchasing and