Front of House & Facilities Coordinator

Balfour Beatty plc; Aberdeen City; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Smart working (up to 40% remote)

25 days paid annual leave pro rata

Pension and benefit schemes

Family friendly policies

Job summary

Balfour Beatty plc is seeking a Facilities Assistant to support the Westhill office. You will work with the Facilities Manager and Supervisors, handling front of house duties, meeting room management, mailroom tasks, and admin support across the site.

Ideal candidates will be IT literate, customer-focused, and experienced in corporate front-of-house services, with strong communication and organisational skills. The role offers hybrid working options and day-to-day facilities support.

Qualifications

• IT literate with a good working knowledge of the Microsoft suite of programmes.
• Exceptional customer services and organisational skills.
• Must be confident in dealing with people at all levels.
• Experience in the provision of Front of House services at a Corporate Level.
• Excellent verbal/written communication skills.
• Excellent organisational skills.

Responsibilities

• Front of House: manage reception, visitors, answer UK wide switchboard, main point of contact for queries.
• Update site induction and carry out inductions for new starters and visitors.
• Manage car parking records and IT issues resolution.
• Maintain meeting rooms, booking system, and arrange hospitality as required.
• Handle mailroom duties and couriers across the office.
• Provide general admin support and stock control, manage passes.
• Support Facilities Manager and coordinate with contractors, budgets, and records.
• Report maintenance issues and conduct weekly/monthly safety checks.
• Act as Fire Marshal Coordinator for the building.
• Liaise with cleaning contractor on daily issues.

Skills

IT literacy

Microsoft Office

Customer service

Front of House

Communication

Education

NVQ in Front of House/Reception/Business Admin

Tools

None

Job description

Balfour Beatty plc is seeking a Facilities Assistant to support the Westhill office. You will work with the Facilities Manager and Supervisors, handling front of house duties, meeting room management, mailroom tasks, and admin support across the site.

Ideal candidates will be IT literate, customer-focused, and experienced in corporate front-of-house services, with strong communication and organisational skills. The role offers hybrid working options and day-to-day facilities support.