Facilities Assistant

Randstad Construction & Property; Westhill; On-site; GBP 21,000 - 23,000; Full time

Job summary

Randstad Construction & Property is seeking a proactive Facility Assistant for their Westhill office. The role involves front-of-house duties, handling inquiries, inductions, and coordinating facilities and IT issues to ensure a smooth daily operation.

The successful candidate will have corporate front-of-house experience, strong Microsoft Office skills, and excellent customer service. This is a full-time contract position with standard office hours, based in Westhill, Aberdeenshire.

Qualifications

• Experience in Front of House at a corporate level.
• IT literate with strong knowledge of the Microsoft Office suite.
• Exceptional customer service and strong organisational skills.
• Confident in interacting with people at all levels, with clear communication.
• AIWFM or NVQ in Front of House/Reception/Business Admin.

Responsibilities

• Be the first point of contact at reception for visitors, employees and contractors.
• Answer the UK-wide switchboard, monitor mailbox, and handle day-to-day queries.
• Update site inductions and carry out inductions for new starters and visitors.
• Manage office IT issues and drive resolution.
• Ensure meeting rooms are well maintained and bookings managed; arrange hospitality.
• Run the mailroom, post, couriers and distribution.
• Control stationery stock and replenish kitchen/office consumables; manage passes.
• Perform weekly/monthly office checks; act as Fire Marshal Coordinator.
• Liaise with cleaning contractors for day-to-day issues.

Skills

Front of House experience

Microsoft Office

Verbal & written communication

Education

NVQ in Front of House/Reception/Business Admin

Tools

Microsoft Office Suite

Job description

Are you an enthusiastic and dynamic individual with previous experience working in a corporate environment? We are partnering with a leading international infrastructure group who are leading the transformation of our industry to meet the challenges of the future, and we are searching for a Facility Assistant to support their Westhill office. If you are passionate about delivering an exceptional customer experience and thrive in a busy front-of-house role, this could be your next great career move!

Role Details

Location: Westhill, Aberdeenshire

Rate: £15.50 per hour PAYE

Contract: Starting ASAP until 24/12/2026

Working Hours: 8:30am - 4:30pm, Monday to Friday

Key Responsibilities

• Acting as the first point of contact at the reception desk to provide first-class front of house services for external visitors, employees, and contractors.
• Answering the UK-wide switchboard, monitoring a shared mailbox, and managing day-to-day queries.
• Updating site inductions, carrying out inductions for new starters and visitors, and managing car parking records.
• Acting as the first point of contact for office and IT-related issues and managing them to resolution.
• Ensuring meeting rooms are maintained to an exceptional standard, managing the booking system, checking IT/VC equipment, and arranging hospitality.
• Managing the mailroom, including incoming/outgoing post, couriers, and distribution.
• Controlling stock for stationery, replenishing kitchen and office consumables, and managing the access control system/issuing passes.
• Carrying out weekly/monthly office checks , acting as the main Fire Marshal Coordinator, and proactively reporting maintenance issues.
• Liaising with cleaning contractors for day-to-day issues

What We Are Looking For

• Experience in the provision of Front of House services at a corporate level
• IT literate with a good working knowledge of the Microsoft suite of programmes
• Exceptional customer services and excellent organisational skills
• Confident in dealing with people at all levels with excellent verbal and written communication skills
• AIWFM or an NVQ in Front of House/Reception/Business Admin
• A good understanding and knowledge of Facilities Management

Are you ready to be the welcoming face of an innovative, modern office?

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business