Front Of House Assistant

ESPO Trading Limited; East Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Hybrid working

Uniform provided

Pension scheme

Job summary

Nottingham City Council is seeking Casual Front of House Assistants to welcome visitors to Theatre Royal & Royal Concert Hall in Nottingham. The role supports shows and daytime operations, with weekend and evening shifts; full training and a uniform are provided.

You will be the public face, ensuring a safe, welcoming environment and helping with deliveries, stock and event setups. We offer competitive pay (£13.28 per hour), flexible working information noted, and a pension scheme as part of our

Qualifications

• Attention to detail is essential.
• Excellent communication with patrons and colleagues.
• Strong time management in a busy venue environment.

Responsibilities

• Assist customers and visitors during events and daytime operations.
• Open and secure the building at start/end of day.
• Receive deliveries and move stock as required.
• Ensure the venue is clean and presentable for guests.
• Set up function suites for events.

Skills

Attention to detail

Communication

Time management

Calm under pressure

Job description

Contract Type: Casual

Working Hours: Variable - The building is open from 8.30am to midnight - Must be available for weekends, evenings & holiday times.

Worker Type: Onsite Worker

Salary: £13.28 ph

Location: Theatre Royal & Royal Concert Hall, Theatre Square, Nottingham, NG1 5ND

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Casual Front of House Assistants

Front of House Assistants are key to ensuring the smooth running of the building, both during shows and during the day. They are among the public faces of the organisation and play a key part in ensuring our patrons are always placed at its heart.

Our ideal candidates will be able to demonstrate an attention to detail, be confident, approachable and able to remain calm during pressurised situations. They will have a natural flair for observational problem-solving, be self-motivating, and have excellent communication andtime management skills. Elements of the job can be quite physically demanding.

Key duties include: helping and assisting customers, visiting companies and staff throughout the shift; opening the building to the public on time, making sure it is locked and secured at the end of each day; receiving deliveries and moving stock; ensuring the building is presentable and clean for visitors; setting up function suites.

Full training and uniform will be provided.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Margaret Bailey, House Manager, by email at [e-mail].

Closing Date: Friday 2nd October 2026