Front of House Administrator & Medical Reception

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Development opportunities

Recruitment support

Employee assistance programme

Discounted gym membership

Onsite fitness classes

CAR schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Front of House Administrator to provide a courteous clerical service within the Treatment Centre. You will greet patients, book appointments, and handle enquiries.

The role includes Eye Clinic reception, file room and general clerical duties across varied shifts (07:30–15:30, 08:30–16:30, 10:00–18:00). Reliability, flexibility and team spirit are essential.

Qualifications

• GCSE English and Maths (Grace C or equivalent).
• Good keyboard skills and computer literacy.
• Experience in customer service.
• Ability to remain calm and work in a busy environment and meet deadlines.

Responsibilities

• Front of House reception: greet patients and book in/out to Eye Clinic and Day Case Theatres.
• Cover clerical office work, Eye Clinic Reception and File Room as needed and on varying shifts.
• Booking future appointments, arranging interpreters, and filing paperwork.

Skills

GCSE English

GCSE Maths

Computer literacy

Customer service experience

Work in busy environment

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Front of House Administrator to provide a courteous clerical service within the Treatment Centre. You will greet patients, book appointments, and handle enquiries.

The role includes Eye Clinic reception, file room and general clerical duties across varied shifts (07:30–15:30, 08:30–16:30, 10:00–18:00). Reliability, flexibility and team spirit are essential.