Diabetes Clinic Receptionist & Admin Specialist

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Receptionist/Administrator for the Diabetes Nurse Admin Team. The role requires handling patient calls, booking appointments, and supporting clinic operations within Clinic B, Queens Hospital Burton.

We value enthusiastic team players with excellent communication and organisational skills, able to prioritise workload and work flexibly to cover reception and clerical duties across departments.

Qualifications

• NVQ II in Business and Administration or equivalent.
• Experience providing patient/customer services.
• Experience in an administrative role.

Responsibilities

• Greet patients at Reception and book in/out appointments.
• Answer telephone queries from patients.
• Diary management and clinic preparation for the department.

Skills

Flexible approach

Prioritise workload

Phone & email communication

Teamwork / independence

Education

NVQ II in Business and Administration

Tools

IT applications

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Receptionist/Administrator for the Diabetes Nurse Admin Team. The role requires handling patient calls, booking appointments, and supporting clinic operations within Clinic B, Queens Hospital Burton.

We value enthusiastic team players with excellent communication and organisational skills, able to prioritise workload and work flexibly to cover reception and clerical duties across departments.