Front of House Lead – Launching Japanese Eatery

Maki & Ramen; Sheffield; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Discounted or free food

Store discount

Job summary

Maki & Ramen is launching a new Front of House site in the United Kingdom. We are seeking an experienced, adaptable team member to lead the launch and shape the guest experience.

This role focuses on warm hospitality, efficient reservation management, accurate order taking, and prompt service to ensure every guest leaves satisfied. As part of the team, you will contribute to a lively, customer-focused environment, with opportunities to grow within a expanding brand and support from an

Qualifications

• Excellent communication and guest-facing skills.
• Friendly, outgoing, professional demeanor.
• Ability to multitask and stay composed under pressure.
• Basic math and cash handling skills.
• Experience in hospitality preferred.
• Willing to work flexible shifts including nights and weekends.

Responsibilities

• Greet and seat guests with warmth and professionalism
• Manage reservations and waitlists efficiently
• Take orders accurately and relay them to kitchen/bar
• Serve food and beverages promptly
• Handle payments and process transactions
• Maintain cleanliness and presentation of dining area
• Resolve guest concerns quickly and courteously

Skills

Communication

People skills

Demeanour

Multitasking

POS knowledge

Hospitality experience

Flexible

Attention to detail

Job description

Maki & Ramen is launching a new Front of House site in the United Kingdom. We are seeking an experienced, adaptable team member to lead the launch and shape the guest experience.

This role focuses on warm hospitality, efficient reservation management, accurate order taking, and prompt service to ensure every guest leaves satisfied. As part of the team, you will contribute to a lively, customer-focused environment, with opportunities to grow within a expanding brand and support from an