Front Desk Specialist: Welcoming Visitors & Admin Support

KPI Recruiting Ltd; Stafford; On-site; GBP 26,000 - 29,000; Full time

Job summary

KPI Recruiting Ltd seeks a friendly, professional Receptionist in Stafford to be the welcoming first point of contact for visitors and customers. You will support the wider team with a range of administrative duties in a busy office environment.

The role requires strong communication, interpersonal skills and the ability to handle a high volume of calls, with a focus on maintaining a professional front-of-house service.

Qualifications

• Previous experience in reception or administration is desirable.
• Excellent communication and interpersonal skills.
• Friendly, professional and approachable demeanor.
• Strong organisational and time-management abilities.
• Confident handling a high volume of telephone calls.
• Proficient with Microsoft Office.

Responsibilities

• Greet visitors and sign them in.
• Answer and direct incoming calls in a professional manner.
• Manage emails and correspondence.
• Provide a friendly and professional front‑of‑house service.
• Respond to visitor and customer enquiries.
• Maintain the reception area and ensure it is presentable.
• Book and manage meeting rooms when required.
• Maintain accurate visitor and reception records.
• Liaise with internal teams, clients and external visitors.
• Provide general administrative support to the wider team.
• Assist with meetings and appointments organization.
• Ensure reception procedures are followed effectively.
• Support the team with other general administrative tasks.

Skills

Communication skills

Interpersonal skills

Organisational skills

Phone handling

Attention to detail

Professionalism

Tools

Microsoft Office

Job description

KPI Recruiting Ltd seeks a friendly, professional Receptionist in Stafford to be the welcoming first point of contact for visitors and customers. You will support the wider team with a range of administrative duties in a busy office environment.

The role requires strong communication, interpersonal skills and the ability to handle a high volume of calls, with a focus on maintaining a professional front-of-house service.