Front Desk & Patient Care Coordinator

Trinity Health Corp.; Plymouth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Team culture

Meaningful work

Mission-driven

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

You will welcome patients, check in and verify registration and insurance, schedule and confirm appointments, answer phones, collect payments, assist with MyChart, and maintain patient records in collaboration with providers and

Qualifications

• High School Diploma or GED; valid work permit for ages 15-17 preferred.
• 1-2 years of experience in a medical/physician office or customer service environment.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone handling

Appointment scheduling

Billing support

Patient communication

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

You will welcome patients, check in and verify registration and insurance, schedule and confirm appointments, answer phones, collect payments, assist with MyChart, and maintain patient records in collaboration with providers and