Front Desk & Patient Care Coordinator

Hawthorn Medical Centre; England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Hawthorn Medical Centre in the United Kingdom is seeking a friendly receptionist to join the front desk team. You will welcome patients, answer calls, and direct people to the appropriate service with courtesy and efficiency.

As part of a multi-disciplinary team, you will support the practice secretary and provide general administrative duties, including managing appointments, handling mail, and maintaining patient records with care and accuracy.

Qualifications

Responsibilities

• Receiving and calling patients
• Navigating patients to the correct service
• Maintaining and monitoring the practice appointments system
• Processing and distributing incoming and outgoing mail
• Taking messages and passing on information
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Provision of refreshments for staff and visitors as required
• Scanning documents into patients records
• Other general duties as required

Job description

Hawthorn Medical Centre in the United Kingdom is seeking a friendly receptionist to join the front desk team. You will welcome patients, answer calls, and direct people to the appropriate service with courtesy and efficiency.

As part of a multi-disciplinary team, you will support the practice secretary and provide general administrative duties, including managing appointments, handling mail, and maintaining patient records with care and accuracy.