Healthcare Front Desk & Admin Coordinator

NHS Jobs; Abergavenny; On-site; GBP 18,000 - 24,000; Full time

Job summary

NHS Jobs is seeking a Practice Administrator/Receptionist to support the general practice team. The role focuses on offering a courteous, efficient service to patients in person or by telephone, directing them to the right healthcare professional and performing a range of clerical duties to keep the practice running smoothly.

The position involves handling registrations, appointment requests, mail, filing, data entry and maintaining tidy reception and clinical areas while upholding

Responsibilities

• Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
• Processing telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing patient registrations
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Preparing and clearing clinical rooms
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, scanning and summarising
• Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter

Job description

NHS Jobs is seeking a Practice Administrator/Receptionist to support the general practice team. The role focuses on offering a courteous, efficient service to patients in person or by telephone, directing them to the right healthcare professional and performing a range of clerical duties to keep the practice running smoothly.

The position involves handling registrations, appointment requests, mail, filing, data entry and maintaining tidy reception and clinical areas while upholding