Front Desk & Operations Assistant (Reception)

SEFTON COUNCIL; Netherton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sefton Council's Netherton Activity Centre is seeking an Operations Assistant to join the front desk team. Based at the busy reception, you will support daily operations and ensure visitors receive a welcoming, efficient service.

Key duties include reception, handling payments, assisting with activities and events, and maintaining a clean, safe environment. This full-time, permanent role is 36 hours per week.

Qualifications

• Front-of-house and reception duties.
• Handle cash and card payments accurately.
• Support day-to-day operation of the facility.
• Deliver a welcoming and efficient service to visitors.

Responsibilities

• Provide a high standard of front-of-house and reception service
• Ensure the safety and wellbeing of all customers and visitors
• Handle cash and card payments, ensuring all transactions are processed accurately
• Respond to customer enquiries both in person and via telephone
• Operate a computerised till and booking systems
• Set up and take down equipment for activities and events
• Undertake ad hoc cleaning duties to maintain a clean, safe, and welcoming environment

Skills

Customer service

Reception duties

Cash handling

Communication

Job description

Sefton Council's Netherton Activity Centre is seeking an Operations Assistant to join the front desk team. Based at the busy reception, you will support daily operations and ensure visitors receive a welcoming, efficient service.

Key duties include reception, handling payments, assisting with activities and events, and maintaining a clean, safe environment. This full-time, permanent role is 36 hours per week.