Operations Assistant - Netherton Activity Centre

SEFTON COUNCIL; Netherton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sefton Council's Netherton Activity Centre is seeking an Operations Assistant to join the front desk team. Based at the busy reception, you will support daily operations and ensure visitors receive a welcoming, efficient service.

Key duties include reception, handling payments, assisting with activities and events, and maintaining a clean, safe environment. This full-time, permanent role is 36 hours per week.

Qualifications

• Front-of-house and reception duties.
• Handle cash and card payments accurately.
• Support day-to-day operation of the facility.
• Deliver a welcoming and efficient service to visitors.

Responsibilities

• Provide a high standard of front-of-house and reception service
• Ensure the safety and wellbeing of all customers and visitors
• Handle cash and card payments, ensuring all transactions are processed accurately
• Respond to customer enquiries both in person and via telephone
• Operate a computerised till and booking systems
• Set up and take down equipment for activities and events
• Undertake ad hoc cleaning duties to maintain a clean, safe, and welcoming environment

Skills

Customer service

Reception duties

Cash handling

Communication

Job description

Operations Assistant - Netherton Activity Centre

• Employer: Sefton Metropolitan Borough Council
• Location: Netherton Activity Centre
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week.
• Closing Date: 16/11/2026 at 23:59
• Reference: COMM/26/349056

About the Role

Netherton Activity Centre is seeking to appoint a motivated and customer-focused Operations Assistant to join our team on casual basis. This is a key front-facing role based within a busy reception area, supporting the day-to-day operation of our facility.

You will play an important role in delivering high-quality services to the public, ensuring all visitors receive a welcoming, professional, and efficient service.

Key Responsibilities

• Provide a high standard of front-of-house and reception service
• Ensure the safety and wellbeing of all customers and visitors
• Handle cash and card payments, ensuring all transactions are processed accurately
• Respond to customer enquiries both in person and via telephone
• Operate a computerised till and booking systems
• Set up and take down equipment for activities and events
• Undertake ad hoc cleaning duties to maintain a clean, safe, and welcoming environment

The closing date for this vacancy is 16th November 2026 (or earlier in the event of high volume of applications being received).

Provisional interview dates are week commencing 23 rd November 2026.

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!

Sefton Council values authentic applications that reflect your own experiences, skills and motivations and that sound like you.

AI tools can be used to support your application, such as helping you structure your answers or as a reasonable adjustment. However, your application should remain your own work and accurately represent your own experience and abilities.

To ensure a fair and consistent recruitment process for all candidates, applications that appear to rely excessively on AI-generated content may not be shortlisted.