Front Desk & Admin Assistant – Family Wellbeing

SEFTON COUNCIL; Netherton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Sefton Council is seeking a Business Support Assistant for its Family Wellbeing centres based in Netherton. You will be the welcoming first point of contact for families, handling face-to-face, telephone, email and social media inquiries.

The role covers information, advice and assistance to access services across community, health and local authority sectors, plus petty cash, data entry and general administration. Office-based, Monday to Friday 9-5, with DBS check required.

Qualifications

• Experience in a reception/administrative role in a community or family services setting.
• Strong MS Office skills, data entry and basic financial handling.
• DBS check required prior to appointment.

Responsibilities

• Be the first point of contact for families across face-to-face, telephone, email and social media.
• Provide information, advice and assistance to access services across the community, third sector, local authority and health.
• Manage petty cash, monitor systems, input data and perform administration duties.
• Support centre staff and area manager; cover other centres when needed.
• Take notes at meetings and collate footfall data on the hub tracker.
• Be a first aider and maintain confidentiality.

Skills

Reception skills

Administrative support

MS Office

Job description

Sefton Council is seeking a Business Support Assistant for its Family Wellbeing centres based in Netherton. You will be the welcoming first point of contact for families, handling face-to-face, telephone, email and social media inquiries.

The role covers information, advice and assistance to access services across community, health and local authority sectors, plus petty cash, data entry and general administration. Office-based, Monday to Friday 9-5, with DBS check required.