Reception & Operations Assistant (Front Desk)

Sefton Council; Grimsby; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sefton Council is seeking an Operations Assistant for Netherton Activity Centre, a front-facing role based in a busy reception area, supporting the day-to-day operation and delivering welcoming, professional service to visitors.

The role involves handling cash, operating the till and booking systems, setting up equipment for activities and events, and maintaining a clean, safe environment while contributing to high-quality public services.

Qualifications

• Provide a high standard of front-of-house and reception service
• Handle cash and card payments accurately
• Respond to customer enquiries in person and by telephone
• Operate computerised till and booking systems
• Set up and take down equipment for activities and events
• Undertake ad hoc cleaning duties to maintain a welcoming environment

Responsibilities

• Provide a high standard of front-of-house and reception service
• Ensure the safety and wellbeing of all customers and visitors
• Handle cash and card payments, ensuring all transactions are processed accurately
• Respond to customer enquiries both in person and via telephone
• Operate a computerised till and booking systems
• Set up and take down equipment for activities and events
• Undertake ad hoc cleaning duties to maintain a clean, safe, and welcoming environment

Job description

Sefton Council is seeking an Operations Assistant for Netherton Activity Centre, a front-facing role based in a busy reception area, supporting the day-to-day operation and delivering welcoming, professional service to visitors.

The role involves handling cash, operating the till and booking systems, setting up equipment for activities and events, and maintaining a clean, safe environment while contributing to high-quality public services.