Front Desk & Office Concierge | Visitor Support & Admin

Quantum; Little London; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive weekend pay

Career development

In-house training

Employee assistance programme

Company pension

Free DBS check & uniform

Retail discounts

Supportive workplace

Job summary

Quantum Care is seeking a receptionist to provide front of house and admin support across our site. You will manage telephone duties, welcome staff and visitors, and coordinate deliveries and post. The role requires strong communication and the ability to work independently in a busy environment.

We offer competitive pay with weekend and bank holiday enhancements, clear career pathways, and an in-house training program. DBS check and uniform are provided, along with pension and discount benefits.

Qualifications

• Computer literacy is essential.
• Previous experience as a receptionist preferred.
• Excellent customer service skills.
• Ability to work alone.
• Excellent verbal and written communication.
• Confident in communicating face to face, by phone and email.

Responsibilities

• Reception & telephone support - front of house service for staff, visitors and callers.
• Managing deliveries - ensuring items reach the correct recipient and are not left unattended.
• Processing invoices - authorisation paperwork and passing to the Home Manager.
• Maintaining reception areas - keep foyer and reception clean and welcoming.
• Organising the post room - keep post room and stationery cupboard ordered.
• Handling outgoing mail - prepare and bag daily mail for collection.
• Monitoring stationery supplies - order stock as required.
• Supporting the Home Manager - undertake additional duties aligned with skills and competencies.

Skills

Computer literacy

Customer service

Communication

Lone working

Verbal communication

Written communication

Face-to-face communication

Job description

Quantum Care is seeking a receptionist to provide front of house and admin support across our site. You will manage telephone duties, welcome staff and visitors, and coordinate deliveries and post. The role requires strong communication and the ability to work independently in a busy environment.

We offer competitive pay with weekend and bank holiday enhancements, clear career pathways, and an in-house training program. DBS check and uniform are provided, along with pension and discount benefits.