Front Desk & Visitor Experience Coordinator

qac; Birmingham; On-site; GBP 21,000 - 28,000; Full time

Job summary

QAC is seeking a friendly Receptionist to join our Main Reception team in the United Kingdom. The role is to be the first point of contact for all visitors and telephone enquiries, delivering excellent customer service face to face and over the phone.

You will greet and check in all visitors in line with safeguarding requirements, coordinate with staff, and support a professional, welcoming environment across 37 hours per week.

Qualifications

• Delivering excellent customer service face to face and over the phone.
• First point of contact for all external visitors and telephone enquiries.

Responsibilities

• Greet and check in all visitors to QAC in line with safeguarding requirements.
• Provide a helpful, professional reception experience to visitors and staff.
• Answer and direct telephone enquiries efficiently.

Skills

Customer service

Job description

QAC is seeking a friendly Receptionist to join our Main Reception team in the United Kingdom. The role is to be the first point of contact for all visitors and telephone enquiries, delivering excellent customer service face to face and over the phone.

You will greet and check in all visitors in line with safeguarding requirements, coordinate with staff, and support a professional, welcoming environment across 37 hours per week.