Front Desk & Office Admin — Part-Time

Recovery Focus; Birmingham; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

27 days’ annual leave

Pension scheme

Life assurance

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Cycle to Work

Disability confident

Job summary

Waythrough is seeking an Administrator/Receptionist to provide administrative support, manage the reception area, and assist with day-to-day office tasks. You will be the first point of contact for staff, visitors and external partners, delivering a friendly, professional service.

This 30-hour-per-week role offers flexible start times and opportunities to support multiple teams within the central support function.

Qualifications

• Excellent organisation and interpersonal skills.
• Strong verbal and written communication.
• Proficiency in Microsoft Office, including Outlook, Word and Teams.
• Ability to communicate confidently and professionally with a wide range of people.
• Ability to work with discretion, sensitivity and confidentiality.
• Ability to prioritise and manage workload in a busy environment.
• Experience in clerical, administrative or reception work.
• Experience in customer care, healthcare, education or social care setting.

Responsibilities

• Act as an assistant to the Office Manager and provide a welcoming and professional first point of contact for employees, visitors, partners and external stakeholders.
• Provide excellent customer service, responding to enquiries appropriately and signposting or escalating when required.
• Manage reception and front-of-house duties, including maintaining the reception area, managing post and deliveries, supporting visitors, parking and access fobs, and meeting preparations.
• Provide administrative support for meetings, including distributing agendas, gathering information and taking minutes.
• Help identify and resolve administrative and office-related issues and suggest improvements.
• Support projects and key tasks across Central Support teams to meet business objectives.
• Handle information with discretion and maintain confidentiality at all times.
• Work collaboratively with colleagues across Waythrough to provide an effective service.

Skills

Organisational skills

Interpersonal skills

Verbal communication

Written communication

MS Office (Outlook, Word, Teams)

Education

NVQ Level 3 in Business Administration

Tools

Microsoft Office

Job description

Waythrough is seeking an Administrator/Receptionist to provide administrative support, manage the reception area, and assist with day-to-day office tasks. You will be the first point of contact for staff, visitors and external partners, delivering a friendly, professional service.

This 30-hour-per-week role offers flexible start times and opportunities to support multiple teams within the central support function.