Front Desk Host: World‑Class Training & Global Perks

Marriott Bristol Royal; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

World class training

Global hotel discounts

Free gym membership

Competitive pay + gratuities

Free parking

Meal on duty

Staff discounts

Job summary

Bristol Marriott Royal Hotel is seeking a Hotel Receptionist to join the front office team in Bristol. You will help provide a warm, welcoming atmosphere and support guests throughout their stay at a 4-star luxury property.

Key duties include check-in/check-out, answering queries, guiding guests on local attractions, and resolving guest concerns with professionalism. Experience in hospitality is preferred, and flexibility to work all shifts is required.

Qualifications

• Enthusiasm, adaptability and well-presented appearance.
• Excellent customer service skills and ability to handle guest inquiries.
• Willingness to work across all shift patterns; hospitality experience preferred.

Responsibilities

• Greet and assist guests at check-in/check-out.
• Answer calls and direct inquiries to appropriate teams.
• Provide information on local points of interest and services.
• Ensure guest complaints are handled professionally and resolved promptly.
• Follow Marriott Brand Standards in all guest interactions.

Skills

Customer service

Communication

Adaptability

Hospitality experience

Job description

Bristol Marriott Royal Hotel is seeking a Hotel Receptionist to join the front office team in Bristol. You will help provide a warm, welcoming atmosphere and support guests throughout their stay at a 4-star luxury property.

Key duties include check-in/check-out, answering queries, guiding guests on local attractions, and resolving guest concerns with professionalism. Experience in hospitality is preferred, and flexibility to work all shifts is required.