Front Desk & Healthcare Admin Assistant

Alliance Medical; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Alliance Medical in Leeds is seeking an Administrator / Healthcare Assistant to join our team. You will greet patients, handle queries, and support telephone bookings for our services, ensuring smooth front-line operations.

The role requires good IT and administration skills, experience in a healthcare setting is preferred, and you should be able to multitask while providing excellent customer service and clear communication with patients and staff.

Qualifications

• Experience in a healthcare environment is desirable.
• Strong customer service orientation and patient-facing skills.
• Excellent communication and relationship-building with patients and staff.
• Good IT and administrative skills including data entry and filing.
• Strong organisational skills and ability to multi-task in a busy environment.
• Demonstrates accuracy and attention to detail in filing and records management.

Responsibilities

• Make telephone bookings for patients attending our services.
• Meet and greet patients and provide courteous front-line service.
• Provide general administrative support to the team and clinicians.

Skills

Customer service

Excellent communication

Organisational skills

Multi-tasking

Ability to work under pressure

IT literacy

Filing & records management

Tools

Microsoft Office

Job description

Alliance Medical in Leeds is seeking an Administrator / Healthcare Assistant to join our team. You will greet patients, handle queries, and support telephone bookings for our services, ensuring smooth front-line operations.

The role requires good IT and administration skills, experience in a healthcare setting is preferred, and you should be able to multitask while providing excellent customer service and clear communication with patients and staff.