Front Desk & Guest Experience Pro — Permanent Part-Time

Whitbread PLC; Berkswell; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Permanent contract

Full training

Opportunities to learn new skills

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread PLC is hiring a Ground Floor Team Member at the Balsall Common Premier Inn on Kenilworth Road. This part-time role covers 12 guaranteed hours per week, with a pay rate of up to £13.06 per hour.

The role involves welcoming guests, assisting with check-in, serving meals and drinks, and helping ensure a smooth guest experience. There is no requirement for hotel experience; friendly and calm individuals who enjoy helping others will be trained to perform across reception, restaurant, and

Qualifications

• No special hotel experience required.
• Friendly, helpful demeanor expected.
• Ability to stay calm during busy periods.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or dinner, including bar service and serving alcoholic drinks.
• Answer questions and help solve problems for guests.
• Keep the reception, restaurant and public areas clean and presentable.
• Support teammates across the hotel when busy.
• Ensure guests feel cared for from arrival to departure.

Job description

Whitbread PLC is hiring a Ground Floor Team Member at the Balsall Common Premier Inn on Kenilworth Road. This part-time role covers 12 guaranteed hours per week, with a pay rate of up to £13.06 per hour.

The role involves welcoming guests, assisting with check-in, serving meals and drinks, and helping ensure a smooth guest experience. There is no requirement for hotel experience; friendly and calm individuals who enjoy helping others will be trained to perform across reception, restaurant, and