Front Desk & Customer Care Specialist - Part-Time

Salford Community Leisure Limited; Salford; On-site; GBP 12,000 - 15,000; Part time

Job summary

Salford Community Leisure is recruiting for Vacancy Two - 11.5 hours per week at Ordsall Leisure Centre. This frontline role focuses on reception duties, delivering excellent customer care, and handling enquiries in person, by phone and email where required.

You will need good communication, be able to work on your own initiative and as part of a team, and be willing to be trained in Legend training and to maintain high standards of service.

Qualifications

• Has good communication skills.
• Is willing to be trained in Legend training or currently trained.
• Is experienced in a reception setting.
• Is able to communicate - Telephone / Face to Face enquiries.
• Can handle enquiries from customers effectively.
• Has good attention to detail.
• Has good motivational skills.
• Has a commitment to a high standard of customer care.
• Is able to work on own initiative.
• Has the ability to work without supervision
• Is able to work as an efficient member of a team.
• Has knowledge of customer care techniques.
• Has experience in cash till/ cash handling.
• Consistently demonstrates SCL’s behaviours.

Skills

Communication skills

Legend training

Reception experience

Telephone & face-to-face enquiries

Customer enquiries handling

Attention to detail

Motivational skills

Customer care

Work on own initiative

Ability to work without supervision

Team player

Customer care techniques

Cash handling

SCL behaviours

Job description

Salford Community Leisure is recruiting for Vacancy Two - 11.5 hours per week at Ordsall Leisure Centre. This frontline role focuses on reception duties, delivering excellent customer care, and handling enquiries in person, by phone and email where required.

You will need good communication, be able to work on your own initiative and as part of a team, and be willing to be trained in Legend training and to maintain high standards of service.