Receptionist

Salford-Council; Swinton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Salford Community Leisure is recruiting a part-time receptionist for 13.5 hours per week at Irlam & Cadishead Leisure Centre. The role focuses on delivering high standards of customer care, answering telephone and face-to-face enquiries, and supporting a range of leisure services.

You will work with the team, with training in Legend or willingness to be trained, and bring experience in a reception setting, cash handling, and accurate record-keeping.

Qualifications

• Experience in a reception setting.
• Willing to be trained in Legend training or already trained.
• Able to communicate via telephone and in person with customers.
• Experience with cash till/cash handling.
• Demonstrates SCL behaviours and commitment to high customer care.

Responsibilities

• Handle telephone and face-to-face enquiries from customers.
• Provide high-quality customer care and service.
• Work efficiently as part of a team to support leisure services.

Skills

Communication skills

Reception experience

Cash handling

Customer care

Team player

Self-motivation

Attention to detail

Work independently

Legend training

Job description

Vacancy One - 13.5 hours per week at Irlam & Cadishead Leisure Centre

Salford Community Leisure (SCL) is a dynamic, non-for-profit organisation committed to enriching the lives of the people in and around Salford through sports, leisure, culture, and well-being. We are passionate about nurturing inclusive and healthy communities, ensuring that every individual has access to the opportunities and services that support physical and mental health, creativity, and personal development.

Salford as a city is one of the fastest-growing local authority districts in England and Wales and is becoming more diverse. There are major ongoing health challenges and inequalities within the city and an ambitious set of strategies have been developed to tackle them. Physical exercise, creativity, learning and community development have been identified to change peoples lives for the better.

We are looking for someone who:

• Has good communication skills.
• Is willing to be trained in Legend training / or currently trained
• Is experienced in a reception setting
• Is able to communicate - Telephone / Face to Face enquiries
• Can handle enquiries from customers effectively.
• Has good attention to detail
• Has good motivational skills.
• Has a commitment to a high standard of customer care.
• Is able to work on own initiative.
• Has the ability to work without supervision
• Is able to work as an efficient member of a team.
• Has knowledge of customer care techniques
• Has experience in cash till/ cash handling
• Consistently demonstrates SCL's behaviours.

Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr

For more information on Salford Community Leisure visit our website: www.salfordcommunityleisure.co.uk