Dynamic Front Desk Receptionist - Welcoming & Customer-Focused

Freedom Leisure; Wrexham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Freedom Leisure is seeking an enthusiastic, approachable Receptionist to join our front-of-house team. In this dual role, you'll be the first point of contact for customers - providing a warm welcome at reception and delivering excellent customer service. If you enjoy working with people and thrive in a fast-paced environment, we'd love to hear from you.

We offer comprehensive training, friendly support, and flexible, casual hours across our leisure centres.

Qualifications

• No prior experience required; full training and support provided.
• Friendly, approachable, customer-focused attitude.
• Able to work in a fast-paced environment.

Responsibilities

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operating booking, tent and memberhips systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Keep the reception area tidy and welcoming and maintain high presentation standards.

Job description

Freedom Leisure is seeking an enthusiastic, approachable Receptionist to join our front-of-house team. In this dual role, you'll be the first point of contact for customers - providing a warm welcome at reception and delivering excellent customer service. If you enjoy working with people and thrive in a fast-paced environment, we'd love to hear from you.

We offer comprehensive training, friendly support, and flexible, casual hours across our leisure centres.