Casual Front Desk & Customer Care Specialist

East Riding of Yorkshire Council; Goole; Hybrid; GBP 18,000 - 23,000; Part time

Job summary

East Riding Leisure Goole is recruiting for a Reception team member on a casual basis to cover weekends, early mornings and evenings. This is a chance to join the ERL Goole facility as it opens later in 2026, delivering welcoming front-of-house service and efficient reception support.

The successful candidate will provide reception, administration, and booking services to support operations and deliver frontline customer care.

Qualifications

• Excellent customer care and interpersonal skills are essential for this front of house role.
• The role requires welcoming visitors, handling inquiries, and providing information with courtesy.
• Experience in reception or customer-facing settings is advantageous.

Responsibilities

• Provide efficient reception, administration, and booking services to support facility operations.
• Be the first point of contact for inquiries over the counter and via telephone.

Skills

Customer service

Front desk experience

Interpersonal skills

Job description

East Riding Leisure Goole is recruiting for a Reception team member on a casual basis to cover weekends, early mornings and evenings. This is a chance to join the ERL Goole facility as it opens later in 2026, delivering welcoming front-of-house service and efficient reception support.

The successful candidate will provide reception, administration, and booking services to support operations and deliver frontline customer care.