Front Desk & Community Engagement Coordinator

WMJobs; Nuneaton; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Agile working

Annual leave & holidays

Job summary

Warwickshire County Council’s Business Centres support SME growth across the county, with flexible office and industrial spaces and onsite conference facilities. The role is based at Eliot Park in Nuneaton with travel to other sites as required, handling enquiries and promoting the centres to attract tenants.

You will deliver a professional front-of-house service, manage bookings and events, and assist with tenant onboarding and exits while coordinating communications and social media promotion.

Qualifications

• Strong customer service skills and a professional approach.
• Ability to manage multiple tasks and build positive relationships.
• Experience in marketing, social media, or events is desirable.
• Knowledge of GDPR and Health & Safety is an advantage.
• Driver’s licence would be desirable as travel is expected across the region.

Responsibilities

• Deliver a professional front-of-house service and handle enquiries.
• Manage unit enquiries, conduct viewings, and support tenant onboarding and exits.
• Oversee meeting room and co-working space bookings.
• Promote the centre through social media and stakeholder communications.
• Coordinate business support and in-house events.
• Handle administrative tasks including mail, billing, and customer requests.
• Ensure GDPR and Health & Safety compliance.

Skills

Customer service

multitasking

Relationship building

Marketing experience

Job description

Warwickshire County Council’s Business Centres support SME growth across the county, with flexible office and industrial spaces and onsite conference facilities. The role is based at Eliot Park in Nuneaton with travel to other sites as required, handling enquiries and promoting the centres to attract tenants.

You will deliver a professional front-of-house service, manage bookings and events, and assist with tenant onboarding and exits while coordinating communications and social media promotion.