Front Desk & Client Services Specialist

Investec; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Wellbeing benefits

Recite Me accessibility options

Job summary

Investec is seeking a Client Services Receptionist to create a welcoming front-of-house experience for clients, visitors and colleagues. You will manage guest arrivals, support reception operations and collaborate with PAs, Facilities, AV and events to ensure smooth day-to-day service.

The role emphasizes professional communication, strong organisational skills and the ability to maintain high standards in a fast-paced environment.

Qualifications

• Extensive experience within a reception, front-of-house or corporate services environment.

Responsibilities

• Delivering a professional and welcoming front-of-house experience for clients, visitors and colleagues.
• Managing guest arrivals through the visitor management system and ensuring a seamless arrival experience.
• Supporting the day-to-day running of reception and wider client services operations.
• Building strong working relationships with PAs, Facilities, AV, Catering, Building Management, Events and other support teams.
• Supporting switchboard coverage and ensuring calls are answered and transferred professionally.
• Overseeing meeting room readiness, bookings and workspace coordination.
• Supporting events, including registration, cloakroom services, signage, room set-up and guest management.
• Maintaining high standards across the client-facing environment, facilities administration and health and safety processes.

Skills

Reception experience

Client service

Microsoft 365

Meeting room management

Communication skills

Organisational multitasking

Independent working

Attention to detail

Tools

Manhattan PM

Job description

Investec is seeking a Client Services Receptionist to create a welcoming front-of-house experience for clients, visitors and colleagues. You will manage guest arrivals, support reception operations and collaborate with PAs, Facilities, AV and events to ensure smooth day-to-day service.

The role emphasizes professional communication, strong organisational skills and the ability to maintain high standards in a fast-paced environment.