Front Desk & Client Experience Specialist - Annual Bonus

Trowers & Hamlins LLP; Exeter; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual bonus

Pension (GPP Aviva)

Private medical insurance

Gym discounts

Cinema tickets

Job summary

Trowers & Hamlins LLP is seeking a friendly Receptionist for our Exeter office. You will be the first point of contact for clients and visitors, delivering a high standard of front‑of‑house service and supporting daily office operations.

Responsibilities include greeting guests, managing calls, coordinating meetings and events, and assisting with travel bookings and expenses. Prior reception or admin experience is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Able to work independently and use initiative.
• Strong attention to detail and organisational skills.
• Professional, approachable and adaptable.
• Previous reception or office administration experience.
• Experience with AV equipment would be advantageous.

Responsibilities

• Welcome clients, visitors and colleagues in a professional manner.
• Manage incoming calls and direct enquiries appropriately.
• Coordinate meeting rooms, catering and AV facilities.
• Ensure reception and client areas are kept tidy and presentable.
• Support office events and general administrative tasks, including travel bookings and expenses.

Skills

Communication skills

Independent work

Attention to detail

Adaptable

Reception experience

AV equipment

Tools

AV equipment

Job description

Trowers & Hamlins LLP is seeking a friendly Receptionist for our Exeter office. You will be the first point of contact for clients and visitors, delivering a high standard of front‑of‑house service and supporting daily office operations.

Responsibilities include greeting guests, managing calls, coordinating meetings and events, and assisting with travel bookings and expenses. Prior reception or admin experience is preferred.