Client Services & Front Desk Coordinator

Amicus Law LLP; Exeter; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Amicus Law LLP in Exeter is seeking a proactive Client Services Representative to be the friendly face of our firm. You will manage office organisation, visitor reception, answer calls, arrange refreshments, and ensure meeting rooms are tidy and ready for discussions.

Responsibilities include post handling, diary coordination, health and safety duties, liaising with marketing on content, and supporting other branches as needed.

Qualifications

• Ideally you will have recent experience in a similar role and have excellent IT skills.

Responsibilities

• Office organisation and ensuring the office is ready for business at start of the day.
• Meeting room management and keeping rooms clean, tidy and stocked.
• Front line call handling and receptionist duties, greeting clients and visitors.
• Managing post, scanning, distribution and confidential papers handling.
• Keeper of records, client preferences and data safeguarding.
• Booking and confirming appointments, liaising with fee earners and teams.
• Health and safety responsibilities within the branch under Facilities Manager guidance.
• Stock management of stationery and office supplies; liaising with cleaning contractors.
• Office inductions for new staff and maintaining the branch intranet page.
• Assisting with social media or website content ideas for Marketing.
• Providing coverage for telephone and reception in other branches when needed.
• Travel between offices if required and other ad hoc duties.

Job description

Amicus Law LLP in Exeter is seeking a proactive Client Services Representative to be the friendly face of our firm. You will manage office organisation, visitor reception, answer calls, arrange refreshments, and ensure meeting rooms are tidy and ready for discussions.

Responsibilities include post handling, diary coordination, health and safety duties, liaising with marketing on content, and supporting other branches as needed.