Front Desk Client Concierge & Security Officer

Dardan Security Ltd; Oxford; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Unlimited training and progression

£15.00 per hour

60 hours per week

12 hour shift pattern, Mon-Fri 07:00-?

Up to 28 days paid holiday

Recognition rewards

24/7 wellbeing support line

Virtual GP Service

Recommend a Friend bonus

Job summary

Dardan Security Ltd is seeking a Front of House Concierge Officer to welcome visitors and clients while maintaining a secure environment. You will provide professional, client-facing reception support and work with the Facilities Manager and site team.

Your duties include customer service, contractor management, and executing security duties such as access control and incident reporting. Full in-house training is provided.

Qualifications

• Valid SIA Licence.
• Right to work in the UK with a five-year checkable history.
• Punctual and reliable.
• Passionate about creating an excellent customer experience.
• Knowledge of MS Office (Excel, Word, Outlook).
• Highly intuitive with a curious mindset.
• Highly presentable in line with corporate brand.
• Resilient and proactive in your work.

Responsibilities

• Act as a client-facing presence, providing a welcoming and professional service to occupiers, visitors, and contractors.
• Deliver a high standard of customer service, responding to queries and issues courteously and proactively.
• Assist with front-of-house activities, ensuring site standards are maintained.
• Escalate incidents or concerns in line with site procedures.
• Carry out security duties including access control, monitoring alarms, and incident reporting.

Skills

SIA Licence

Right to work UK

Punctual and reliable

Customer service

MS Office

Presentable

Resilient and proactive

Tools

MS Office

Job description

Dardan Security Ltd is seeking a Front of House Concierge Officer to welcome visitors and clients while maintaining a secure environment. You will provide professional, client-facing reception support and work with the Facilities Manager and site team.

Your duties include customer service, contractor management, and executing security duties such as access control and incident reporting. Full in-house training is provided.