Premium Front of House: Security & Concierge

Guarding UK Ltd; Greater London; On-site; GBP 42,000 - 44,000; Full time

Job summary

Guarding UK Ltd. is seeking a Front of House Security & Concierge professional for a premium site at St Paul’s. You’ll combine security expertise with polished front-of-house service to create a welcoming, safe environment for visitors and residents.

You will be the face of the building, delivering exceptional service while maintaining professional security standards and handling access, reports and incident logging.

Qualifications

• Must have a valid SIA licence – essential.
• Experience in security, concierge, reception, hospitality or a premium customer-facing environment.
• Exceptional communication and customer service skills.
• A confident, polished and professional presence.
• Strong situational awareness and attention to detail.
• The ability to remain calm and make sound decisions under pressure.
• A proactive approach and genuine willingness to help.
• Strong reliability, teamwork and personal accountability.
• Good IT, administration and written reporting skills.

Responsibilities

• Deliver an exceptional welcome to visitors, clients, residents and colleagues.
• Provide a professional, highly visible Front of House security presence.
• Manage visitors, access control, passes and appointments.
• Provide concierge-style assistance with enquiries, directions, taxis and deliveries.
• Build strong relationships with clients, occupiers, contractors and building teams.
• Monitor CCTV, alarms and security systems where required.
• Remain alert to security risks, suspicious activity and potential hazards.
• Conduct patrols and respond confidently to incidents and emergencies.
• Maintain clear, accurate incident reports, logs and handovers.
• Maintain impeccable Front of House and customer service standards.

Job description

Guarding UK Ltd. is seeking a Front of House Security & Concierge professional for a premium site at St Paul’s. You’ll combine security expertise with polished front-of-house service to create a welcoming, safe environment for visitors and residents.

You will be the face of the building, delivering exceptional service while maintaining professional security standards and handling access, reports and incident logging.