Front Desk Ambassador

Savills Company; Greater London; Ibrido; GBP 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

Savills is seeking a Receptionist to be the first point of contact for visitors and occupiers at a London-based property. You will maintain a welcoming reception, log visitors, and provide accurate directions and support as required.

The role requires strong communication, a GCSE-level education, reliability and a proactive, customer-focused attitude. You will work 8.00–17.00 (or 8.30–17.30) and be the daily ambassador for the property and Savills.

Competenze

• Excellent verbal and written communication.
• General Education to GCSE standard or equivalent.
• Reliable, helpful and well presented.
• Team player with strong customer service skills.
• Pleasant telephone manner and efficiency in relaying messages and taking instructions.
• Excellent communication skills.
• Ability to deal with confidential information.
• Good organisational and time management skills.
• Careful and conscientious with an aptitude for attention to detail.
• Willingness and ability to learn on the job, keen to undertake training and career development.
• A positive attitude, and a visible passion for customer services.

Mansioni

• Meet and greet visitors at the reception, maintaining a log of records.
• Maintain a courteous, professional and helpful manner at all times.
• Carry out daily duties as directed by Building Manager/Supervisor/Line Manager.
• Adhere to procedures and operating standards at the property.
• Establish professional relationships with colleagues, occupiers and visitors.
• Direct queries to the relevant person(s) and provide assistance.
• Maintain professional communication via telephone and email.
• Handle on-site queries efficiently and professionally.
• Know property systems and procedures to support absent team members.
• Assist in emergencies per agreed responsibilities.
• Support tenant engagement on Cureocity.
• Represent the property, Savills and the landlord to a high standard.
• Strive for personal development and team cohesion.

Conoscenze

Excellent communication

GCSE level

Reliability

Customer service

Telephone etiquette

Confidential handling

Organisational skills

Attention to detail

Willingness to learn

Positive attitude

Formazione

GCSE level or equivalent

Descrizione del lavoro

Savills is seeking a Receptionist to be the first point of contact for visitors and occupiers at a London-based property. You will maintain a welcoming reception, log visitors, and provide accurate directions and support as required.

The role requires strong communication, a GCSE-level education, reliability and a proactive, customer-focused attitude. You will work 8.00–17.00 (or 8.30–17.30) and be the daily ambassador for the property and Savills.