Front Desk Ambassador & Visitor Experience Lead

Arts Council England; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Somerset House Trust in London is seeking a friendly and proactive receptionist to join our front-of-house team as an ambassador for Somerset House and its vibrant community of creative businesses.

You will manage our two business receptions, provide a warm and professional welcome to visitors, coordinate the booking and use of our nine meeting rooms available for hire, and help ensure the building runs smoothly day to day.

Qualifications

• We are looking for a friendly and proactive receptionist to join our front-of-house team as an ambassador for Somerset House and its vibrant community of creative businesses.
• Working closely with colleagues, you will manage our two business receptions, provide a warm and professional welcome to visitors, coordinate the booking and use of our nine meeting rooms available for hire, and help ensure the building runs smoothly day to day.
• As a key member of the Reception team, you will be central to creating a positive, welcoming experience for everyone who works in and visits Somerset House.
• See job pack for full list of job requirements.

Responsibilities

• See job pack for full list of job requirements.
• We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history.

Job description

Somerset House Trust in London is seeking a friendly and proactive receptionist to join our front-of-house team as an ambassador for Somerset House and its vibrant community of creative businesses.

You will manage our two business receptions, provide a warm and professional welcome to visitors, coordinate the booking and use of our nine meeting rooms available for hire, and help ensure the building runs smoothly day to day.