Temporary Front Desk Administrator – Visitor & Admin Support

Acorn Training LTD; Newcastle-under-Lyme; On-site; GBP 12,000 - 18,000; Part time

Job summary

Acorn Training LTD is seeking an Administrator/Receptionist for a temporary role in Newcastle-under-Lyme. You will be the first point of contact for visitors, manage front-of-house services, and handle administrative tasks to support course delivery and events.

The role involves greeting guests, handling calls and correspondence, processing expenses, scheduling meetings, managing enrolments and attendance, and assisting with stocks and catering. Training for Fire Warden and First Aid is provided.

Qualifications

• Front of house receptionist experience preferred.
• Good organisational and data-entry skills.
• GDPR awareness and ability to handle confidential information.

Responsibilities

• Welcoming customers and guests at the reception.
• Managing telephone calls, emails, letters and packages.
• Processing travel and participant spends with auditable records.
• Organising meetings and scheduling centre rooms.
• Overseeing catering during events and recording spends.
• Data entry and updating records and databases.
• Coordinating with staff for course referrals and enrolments.
• Managing enrolments and attendance records.
• Petty cash management and reconciliation.
• Fire Warden – training will be provided.
• First Aid – training will be provided.
• Setting up course enrolments and assessments.
• Explaining courses to visitors.
• Checking stock for refreshments and learning resources.
• Supporting jobs fairs and GDPR paperwork.
• Helping the team achieve objectives in a busy office.

Skills

Customer service

Communication

Organisational skills

Team support

Job description

Acorn Training LTD is seeking an Administrator/Receptionist for a temporary role in Newcastle-under-Lyme. You will be the first point of contact for visitors, manage front-of-house services, and handle administrative tasks to support course delivery and events.

The role involves greeting guests, handling calls and correspondence, processing expenses, scheduling meetings, managing enrolments and attendance, and assisting with stocks and catering. Training for Fire Warden and First Aid is provided.