Front Desk & Admin for Community GP Practice

CLEO Systems 24 Ltd; Rottingdean; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hourly pay rate £12.71

NHS Pension Scheme

Learning & development opportunities

Employee Assistance Programme

Health and wellbeing initiatives

Blue Light Card discounts

Recognition and rewards

Job summary

Allied Medical Practice in Brighton is seeking a Receptionist and Administrator to support School House Surgery and Church Surgery. You will be a first point of contact face-to-face and over the phone, guiding patients, handling appointments and ensuring information reaches the right team members.

You will manage patient records, support referrals and prescriptions processing, and work with SystmOne/EMIS. Applicants should be organised, calm, and capable of multi-tasking in a busy practice.

Qualifications

• Excellent verbal and written communication skills.
• Experience working in General Practice or the NHS.
• Experience using IT systems in a working environment.

Responsibilities

• Manage appointments, amendments and cancellations.
• Answer phone queries and assist patients in navigating services.
• Support clinical teams with administration and records management.
• Maintain patient confidentiality and accurate documentation.

Skills

Communication skills

NHS/GP experience

IT systems

Confidentiality handling

Teamwork

Education

GCSE Maths & English

Tools

SystmOne

EMIS

Job description

Allied Medical Practice in Brighton is seeking a Receptionist and Administrator to support School House Surgery and Church Surgery. You will be a first point of contact face-to-face and over the phone, guiding patients, handling appointments and ensuring information reaches the right team members.

You will manage patient records, support referrals and prescriptions processing, and work with SystmOne/EMIS. Applicants should be organised, calm, and capable of multi-tasking in a busy practice.